1999 reports

Contracting out local authority regulatory functions

November 1999: In July 1998 the Queenstown Lakes District Council became one of the first local authorities to contract out most of its regulatory functions to a private contractor. The first part of this report is a good practice guide. The second part looks at Queenstown's experience...

Inquiry into events surrounding the chartering of aircraft by the Department of Work and Income

October 1999: This report sets out the results of our inquiry into the circumstances surrounding the chartering of aircraft by the Department of Work and Income to enable its service centre managers to attend a course at Wairakei Resort on 3 and 4 June 1999...

Towards service excellence: The responsiveness of government agencies to their clients

August 1999: We carried out a special audit of five services provided by government departments to establish whether their systems and processes were responsive to their clients. For the purposes of this report we refer to the service providers we audited as the “five agencies”...

Suggested guidelines for advertising and publicity by local authorities

July 1999: This good practice guide may be helpful for two reasons. (1) It provides independent guidance where none otherwise exists. (2) Local authorities that follow the guidance can demonstrate that they are not operating entirely by their own, and arguably self-interested, rules...

Inquiry into certain events concerning the New Zealand Tourism Board

April 1999: This report examines the appointments of, payments to, and resignations of, Messrs Mogridge and Wall. Events affecting the issues addressed in this report are complex and span a lengthy period. To fully understand these events the report needs to be read in its entirety – especially the historical perspective set out in Parts 1 to 3, and Part 8 on governance issues...

Auckland City Council: Britomart Project

January 1999: The Britomart project has been, and continues to be, controversial - the nature, scale, cost and risks associated with the development are all the subject of considerable debate. In September 1997, the Audit Office and the Council agreed that the Audit Office would conduct a review of the project...