We have structured this report in two sections:

• a good practice guide, which we hope will be useful to (and used by) those local authorities that are thinking about contracting out some or all of their regulatory functions; and
• a commentary on how Queenstown went about it, some of the inherent risks involved and how they were dealt with, and lessons for others to learn from.

The full text of this report is available in PDF format (649kB).