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Recent publications

The Auditor-General publishes 30-40 reports each year. These are the most recent.
Border security: Using information to process passengers
June 2017: In our view, the border agencies are operating effectively. There are differences in the quality of some of the information the agencies receive. This affects how efficiently the information is used. We also looked at whether frontline staff have the systems, tools, and resources to best use and share information, and whether there is effective collaboration between the agencies. Improvements should be made in both areas to ensure that information is used in the most efficient way. New Zealand Customs and the Ministry for Primary Industries also need to continue to develop their approach to workforce planning to improve their ability to efficiently deploy staff.
Managing the assets that distribute electricity
June 2017: We looked at how electricity distribution businesses were managing, maintaining, and investing in their networks to ensure that they could provide services to consumers for the long term.
Mental health: Effectiveness of the planning to discharge people from hospital
May 2017: We focused on people experiencing mental health problems acute enough that they were admitted to hospital. Although a relatively small group, their acute and often complex health problems mean that they can need a large amount of care and support from the country's health services...
Ministry of Social Development: How it deals with complaints
May 2017: This article describes the progress that has been made in responding to the Auditor-General's earlier recommendations.
Inquiry into state schools requesting payments in connection with out-of-zone places
May 2017: Our inquiry looked into the practice of five Auckland state schools that asked for payments in connection with out-of-zone enrolment applications for the 2016 and 2017 school years. We found one school asking for this kind of fee and have recommended that it cease doing so. In the schools we visited that asked for donations, we found that the donations were voluntary and that a child’s chance of gaining an out-of-zone place was not affected by their family’s decision about whether to pay the donation. However, we also found that some of the schools’ enrolment material should have been clearer that the donations were voluntary and not required for applications to be processed. We also found that the Ministry needs to improve its guidance to schools and ensure that schools are given coherent and consistent advice on payments in connection with out-of-zone places.
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