Capability and engagement
Effectiveness and efficiency: Stories from the public sector.
Education Review Office
Cutting out the middle-management tier, reducing employee numbers, introducing self-reviews, and producing punchy reports are some of the measures helping ERO better meet its goal of raising student performance.
Grey District Council
Focusing on people and processes to build employee capability and resilience, and collaboration with other councils to share information and services to do more with less.
Ministry for the Environment
Restructuring management roles and boosting employee training delivers more efficient and effective services.
Ministry of Pacific Island Affairs
Instigating leadership development programme is increasing the numbers of Pasifika people working in management roles within the state sector.
Otago Regional Council
Multi-skilling field staff has a positive effect on their efficiency and preparedness.
Western Bay of Plenty District Council
Improving integration, workforce engagement, and customer focus to boost customer satisfaction and reinvigorate employees.