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2013 publications
Learning from public entities' use of social media
reportdetails

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reportdetails

ISBN 978-0-478-41031-0 (print) ISBN 978-0-478-41032-7 (online)

Contents

Part 1: Introduction
Part 2: About the eight social media case studies
Part 3: Success factors that emerge from the eight case studies
Part 4: Regulation and social media
Appendix 1: Theoretical models we refer to in our work
Appendix 2: About the respondents to our senior management survey
Supplementary material
reportdetails

Publishing details

Learning from public entities' use of social media

ISBN 978-0-478-41031-0 (print)
ISBN 978-0-478-41032-7 (online)

PDF (568KB, 52 pages)

Epub (408KB)

Filed under:

2012/13
Performance audit

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